FAQs

Terminal A:

Go to the baggage level and exit through door A102. Walk straight across to the parking area. Our driver will call you once you arrive in case you need assistance. He will also be holding a sign with your name on it.

Terminal B:

Go to the Departure Level (outside Door B206). Follow the posted signs to the designated area. Our driver will call you upon your arrival in case you need assistance. He will also be holding a sign with your name on it for easy identification.

Terminal C:

Terminal Currently Under Construction

1. Take the elevator to the 3rd floor (Bridge to Central Parking & Parking Pay Station).

2. Cross the sky bridge to the Central Parking structure.

3. Take the elevator down to Level G (Ground).

4. Exit left into the parking lot.

5. Cross 1 curbside lane to reach the designated Limo Stand, where your driver will meet you.

Accessibility Note:

• For guests with disabilities, pickup is available on the Arrivals Level (outside baggage claim) upon request. Please notify us in advance for assistance.

Terminal E:

Proceed to the baggage claim level and exit through Door E104. Cross two crosswalks to reach the limo parking area. Upon arrival, our driver will call you if assistance is needed and will be holding a sign with your name for identification.

Getting picked up at South Station can be a hectic experience due to the traffic congestion of Atlantic Ave, Summer Street and other surrounding streets. Luckily, the drivers at Dependable Limo have an in-depth understanding of Atlantic Ave’s traffic flow, as well as traffic times. When you arrive back at South Station, your driver will be waiting for you on Summer Street,  perpendicular to Atlantic Ave, pulled over in the designated pickup location  to the right of South Station’s main entrance. It’s easiest for passengers to leave through the Summer Street tunnel, simply because it is a more direct route to where your driver will be waiting. Your driver will be outside of their vehicle, with a whiteboard with your name on it, making it as easy as possible to locate your ride home!

No, we are not licensed to serve Manchester.

Yes we do, contact us for details!

The price varies depending on the area, destination, and time. You can get a quote through our online reservation system here.

We have a few different methods of payment. Our options are:

1. Pay the driver with cash
2. Pay with credit card

Additional fees may apply to your ride.  Some of them include:

• $10 fee for flights between 11:30 PM and 12:59 AM
• $20 fee for rides between 1:00 AM and 4:59 AM
• $10 fee for rides between  5:00AM and 5:59AM
• $15 fee for each extra stop
• $35 fee if your trip requires our SUV (5-6 passengers)

Yes, tip is not included in the cost of the ride.  Tips can be paid in cash directly to your driver or added to your bill.

Amesbury, Andover, Arlington, Bedford, Belmont, Beverly, Billerica, Boxford, Burlington, Cambridge, Carlisle, Chelmsford, Chelsea, Concord, Danvers, Essex, Everett, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lawrence, Lexington, Lincoln, Lowell, Lynn, Lynnfield, Malden, Manchester, Marblehead, Medford, Melrose, Merrimac, Methuen, Middleton, Nahant, Newbury, Newburyport, Newton, North Andover, North Reading, Peabody, Reading, Revere, Rockport, Rowley, Salem, Salisbury, Saugus, Somerville, Stoneham, Swampscott, Tewksbury, Topsfield, Wakefield, Waltham, Watertown, Wenham, West Newbury, Weston, Wilmington, Winchester, Winthrop, Woburn

For domestic flights we typically recommend a pick-up time of 2 hours before the departure. For international flights we recommend a pick-up time of 2.5 hours before the departure. If the ride is during rush hour we typically move up the pick-up time by 30 minutes. In the end, it is completely up to you! We will allow as much time as you need.

It is best to make reservations by the day before your ride. We can typically accommodate rides booked on shorter notice, but if you book at least a day in advance we can guarantee we are available!